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Returns & Exchanges

Returns & Exchanges

We hope you love your purchase! If, however, you're not satisfied we will accept returns within 30 days of delivery for a full refund, excluding the shipping cost.  The returned item must be in original, unused condition with tags attached.  The cost of the return shipping and insurance is your responsibility unless the product you received was due to our error.  Additional shipping costs may apply to the exchange order. 

Before shipping anything back, please contact us by filling out the information at the right side of this page or calling us at 207. 326. 1066 to notify us of the return.

 

Refunds

Upon receipt of your return, a refund will be credited to your original method of payment.  We will notify you when we have processed your refund.

 

Damages

Everything we ship is fully insured.  If you experience any damage or breakage due to shipping, please contact us as soon as possible by filling out the information at the right side of this page or calling us at 207. 326. 1066.  Please keep all shipping materials until we can complete the damage claim.  If possible, please photograph any visible damage to the shipping materials. 

 

Additional Questions about Returns, Exchanges, or Refunds?

Send us a message by filling out the information at the right hand side of this page or calling us at 207. 326. 1066